Privacy Policy

Privacy Policy

Golden Oryx Marketing Limited (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and communications.

1. Information We Collect

We may collect and process the following categories of information:

  • Personal Identification Data: name, email address, phone number, and company details.
  • Transactional Data: records of services purchased or inquiries made.
  • Technical Data: IP address, browser type, operating system, and device information.
  • Usage Data: information about how you use our website, including pages viewed and actions taken.
  • Communication Data: any correspondence you send to us, including support requests and inquiries.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Providing, maintaining, and improving our services.
  • Responding to inquiries, support requests, and feedback.
  • Sending important notices such as updates, invoices, and service-related communications.
  • Personalizing marketing campaigns and offers, where legally permitted.
  • Complying with legal obligations and enforcing our rights.

3. Legal Basis for Processing

Golden Oryx Marketing Limited processes personal data under the following legal bases:

  • Consent: when you opt in to receive communications or marketing.
  • Contractual necessity: when processing is required to provide services you have requested.
  • Legal obligations: when we are required to comply with applicable laws.
  • Legitimate interests: when processing is necessary to operate and improve our business, provided it does not override your rights.

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share information with:

  • Service providers and partners who help us deliver our services (e.g., hosting, analytics, or marketing platforms).
  • Professional advisors such as lawyers, auditors, or insurers.
  • Regulatory authorities where required by law.
  • Business transfers: if Golden Oryx Marketing Limited undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

5. International Data Transfers

Where personal data is transferred outside the United Kingdom or European Economic Area (EEA), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

6. Data Retention

We retain personal data only as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required by law. Once no longer needed, data will be securely deleted or anonymized.

7. Data Security

Golden Oryx Marketing Limited takes reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is fully secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law (such as GDPR), you may have the following rights:

  • Right to access your personal data.
  • Right to request correction or updating of inaccurate data.
  • Right to request erasure of your data (“right to be forgotten”).
  • Right to restrict or object to processing.
  • Right to data portability.
  • Right to withdraw consent at any time where processing is based on consent.

You may exercise these rights by contacting us through the communication channels provided on our website.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You may manage or disable cookies through your browser settings. For more details, see our Cookie Policy.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and where appropriate, you will be notified through our website or other official communications.